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Our Commitment

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Curate Aesthetic Clinic is committed to creating an inclusive and respectful experience for everyone who visits our website or accesses our services.

We recognise that people interact with websites, information and healthcare services in different ways. We are continually working to improve accessibility and reduce barriers for people with disability, older people, people using assistive technology and people with different communication or access needs.

Accessibility Statement

This statement was last updated on 13th June 2026.

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We at Curate Aesthetic Clinic are working to make our site www.curateclinic.com accessible to people with disabilities.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility Adjustments on This Site

We aim to design and maintain our website in alignment with the Web Content Accessibility Guidelines version 2.2, Level AA, wherever reasonably practicable.

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These guidelines help make digital content more:

  • Perceivable

  • Operable

  • Understandable

  • Robust and compatible with assistive technologies

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Our accessibility efforts may include:

  • Clear and consistent page structures

  • Descriptive headings and labels

  • Meaningful alternative text for relevant images

  • Readable typography and colour contrast

  • Keyboard-accessible navigation where supported

  • Descriptive links and buttons

  • Plain and understandable language

  • Content that can be enlarged using browser settings

  • Forms with clear instructions and field labels

  • Avoiding the use of colour alone to communicate important information

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Accessibility is an ongoing process, and we review our website as its content, design and technology evolve.

Declaration of Partial Compliance With the Standard Due to Third-Party Content 

Our website may link to or display services operated by third parties, including:

  • Online booking and patient portals

  • Payment providers

  • Maps and location services

  • Social-media platforms

  • Embedded videos or other digital content

We do not control the accessibility of every third-party platform. These services may not provide the same level of accessibility as the Curate website.

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Please contact us if a third-party service prevents you from making a booking, accessing information or completing an online form. We will provide reasonable assistance or another way to complete the task where possible.

Accessibility Arrangements in the Organization

We encourage patients to tell us about any accessibility, communication, sensory, mobility or support needs when making an appointment.

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Reasonable adjustments may include, where available and appropriate:

  • Booking by telephone or email rather than online

  • Providing written information in an alternative format

  • Allowing additional time for communication

  • Communicating in a preferred or more accessible way

  • Welcoming a support person, carer or advocate

  • Discussing mobility or physical-access requirements before arrival

  • Considering sensory needs within the clinic environment

  • Supporting the use of interpreters or other communication assistance

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The availability of a particular adjustment may depend on the clinic environment, practitioner availability, patient safety and the nature of the service.

Please contact us before your appointment so we can discuss your needs and determine what arrangements can reasonably be made.

Requests, Issues, and Suggestions

Please tell us if you:

  • Experience difficulty using our website

  • Cannot access particular information or functionality

  • Encounter an inaccessible form, document, image or video

  • Require information in another format

  • Need assistance making or managing an appointment

  • Have a suggestion for improving accessibility

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When contacting us, it is helpful to include:

  • The page, document or function you were trying to access

  • The difficulty you experienced

  • The device, browser or assistive technology used, where relevant

  • The format or support that would assist you

You are not required to disclose a diagnosis or provide more personal information than is reasonably necessary for us to understand and respond to your request.

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Contact us

Accessibility enquiries and feedback may be directed to:

Curate Aesthetic Clinic
AB Clinics Pty Ltd
1/306 Oxley Road
Graceville QLD 4075

Telephone: 0433 456 936
Email: admin@curateclinic.com

We will review accessibility feedback and respond as soon as reasonably practicable.

Ongoing review

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We may update this statement as our website, services, technology and accessibility practices change.

The current version will be published on our website with the date it was last updated.

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